User journeys: an easy Omnigraffle stencil. During my course at GA London I struggled with user journeys. Not so much creating them, as documenting them. All the ones I had seen in my previous job were vast, detailed. New Books Available on the i. Bookstore for Omni. Outliner 4. One year ago, I talked about our plans for 2. Whenever I do this, I worry. They know better than anyone that these plans can and will change, sometimes causing trouble for customers who were making their own plans based on what we previously shared. But if I don’t ever talk about where we’re headed, it’s difficult for you all to know whether you want to join us on that journey. So, here I am talking about our plans again, and I hope you’ll understand that this is a statement of direction. Automatic document syncing. Visio and Microsoft Project compatibility in our i. Another consideration is whether your channels will give you enough visibility into the user. Using the Omnigraffle Template. Pad apps. Upgrade pricing from Mac App Store apps. How did 2. 01. 3 actually play out, compared to those original plans? In Q1, we posted a first look at Omni. Focus 2 and began private testing of Omni. Focus 2, as well as testing Omni. Outliner 4 and testing Omni. Presence. We shipped several hundred test builds of those apps over the next few months, and in May we shipped Omni. Presence. Through June, as you can see, everything was going pretty much according to that original plan. We even managed to slip in a bonus update to Omni. Focus for i. Phone which added support for location- based background syncing and for emailing actions. In June, at WWDC, Apple announced the new OS X Mavericks, and went on to announce an entirely new design direction for i. OS 7. And while we had to make some hard decisions along the way (like delaying Omni. Focus 2 for Mac and discontinuing Omni. Graph. Sketcher), the end results were that we were ready on i. OS 7 launch day near the end of Q3 (September 1. Omni. Outliner 2 for i. Pad refreshed the visual design for i. OS 7, of course, but also added templates, style themes (with a dark theme mode), external keyboard support with dozens of keyboard shortcuts, folders, background syncing, and export to Word documents. Omni. Plan 2 for i. Pad added support for importing Microsoft Project documents, as planned in our original roadmap, and updated its interface for i. OS 7, but we didn’t stop there. We also added support for viewing a task’s scheduling influences, for highlighting the critical path, and for using i. OS 7’s Air. Drop to share HTML and PDF documents with nearby devices. Omni. Focus 2 for i. Phone added background syncing, but the real story was its complete design refresh, for which it received rave reviews. It was one of the top selling apps during the launch weekend of i. OS 7 across all categories, and is considered by Apple to be one of the Best of 2. Of course, just because we shipped new version 2 apps didn’t mean that we should just abandon our version 1 apps, so we also quickly shipped free updates for each of those so they would also be compatible with i. OS 7. At this point in the story, those of you who were quite familiar with our i. OS app line- up might well have been scratching your head: Why were we shipping major i. OS 7 redesigns for Omni. Focus, Omni. Outliner, and Omni. Plan. We’d been pointing out this issue for a while, and proposed a solution for the Mac App Store in our 2. Q3 when we posted Omni. Key. Master. This felt discouraging, but we kept exploring alternative ideas and in Q4 we finally found an approach which Apple would approve, letting us offer limited upgrade discounts to Omni. Graffle 6 through the Mac App Store. Building these new apps meant writing a lot of new documentation, which inspired us to think about how to make our documentation more relevant and accessible, and in December we shipped the Omni. Graffle 6 User Manual in the i. Bookstore. Feedback has been very positive with over 2,0. Bookstore for more of our manuals in the future. In the end, 2. 01. Omni, with plenty of critical acclaim and commercial success! What are we planning to do next? Well, while we’ve done plenty of testing (with tens of thousands of active testers!), we still haven’t shipped either Omni. Outliner 4 or Omni. Focus 2 for Mac. We made significant progress with accessibility in 2. Omni. Outliner 2 for i. Pad and Omni. Focus 2 for i. Phone), but we still have more work to do across the board. And we still have two apps which need to be redesigned for i. OS 7: Omni. Focus for i. Pad, and Omni. Graffle for i.
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January 2017
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